Question & Answer On Your Universal Office

QUESTIONS & ANSWERS

YOU CAN NOW TRY OUR SERVICE RISK FREE FOR 30 DAYS FOR $1.00 PLUS GET 200 MIN. OF CALLING TIME OR $4.00 INCLUDED!

To Get Started Now Call The Genie Of The Person Who Referred You and Press 8 or Call 888-804-7450 or Click Here To Sign Up On-line!

TWO CENTS PER MINUTE! That's right, all of your State-to-State Long Distance Genie telephone calls will cost only 2 CENTS PER MINUTE FROM YOUR LOCAL GENIE! All inbound 800 calls will also cost only TWO CENTS PER MINUTE!! CLICK HERE FOR PRICING! AND NOW GET PAID $30.00 PER REFERRAL!

General Customer Service

How do I reach Customer Service?
How can I get a copy of the 14 page User's Guide?
How can I help friends sign up for the service?

Billing

What does the initial $80 cover?
What is the Monthly fee?
How are services billed?
What are the "floor limit" and "recharge amount"? Why are they important?
How do I pay by Check?
How do I pay by Credit Card?
Genie keeps telling me I am low on funds. How do I stop that message from repeating?

How do I cancel my service?

Using Specific Features

How can I get voice messages and faxes through email?
How can I make more than one Outgoing call?
How do I set up a Phone book?
How do I get Genie to answer my phone in her voice instead of mine?
How do I turn transfer service off?
How do I enter my pager number?
How do I use my account like a calling card?
How do I change feature sets (such as when I go on vacation)?
How do I get more than 5 people in a conference call?
*NEW: How do I use the Auto Dialer Features?

Something Is Not Working

My password doesn't work. What do I do?
Audiograms are being delivered too late at night. How do I stop that?
Genie sent me an email, but I can't open it. What do I do?

Note: To Print These Pages From Your Computer, Just Press: "Print Frame"
On Your Computer, Or To Transfer The Text, Select The Text You Want 
With Your Mouse + Press Copy + Paste Into An Open File In Your Computer.

We welcome your questions, and will provide the answers to you. We will also add them to this page for others to review.

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